Last updated: July 27, 2025
Thank you for shopping with Tabuku.com. We partner with CJdropshipping for product fulfillment. Below is our return and refund policy based on their standards.
1. Return Eligibility
- You must request a return within 20 days of delivery.
- Items must be unused, in original packaging, and supported by photo/video evidence of the issue.
- Returns are only accepted for damaged, incorrect, or missing items.
2. Items That Cannot Be Returned
- Items returned due to buyer remorse, incorrect address, or a change of mind.
- Products without valid evidence of damage or defect.
- Any item returned without prior authorization.
3. How to Request a Return
- Email us at info@tabuku.com with your order number and photos/videos of the issue.
- We will guide you through the dispute process via CJdropshipping.
- If return is approved, CJdropshipping will issue a return address and instructions.
- Items must be returned within 10 days of approval.
4. Refunds and Replacements
- If your return is approved, we will offer either:
- A full refund, or
- A replacement shipment.
- Partial refunds may be issued for minor damage or cosmetic issues.
- Refunds may take 5–10 business days to process once approved.
5. Return Shipping Costs
- Customers are responsible for the return shipping cost.
- Any restocking or inspection fees required by CJdropshipping may be deducted from your refund.
6. Return Processing Time
- International returns may take up to 3 months to arrive at CJdropshipping warehouse.
- We will keep you updated and notify you once your return is processed.
7. Important Notes
- All returns must be authorized through our support team first.
- We do not provide public return addresses—CJdropshipping issues these on a case-by-case basis.
- Disputes must be initiated within our 20-day return window.
Contact Us
If you have any questions about this policy, please contact us at:
📧 info@tabuku.com